I very much hope that you will be delighted with your purchase.

However, if something isn’t quite right, you have 14 days to return your print/s or jigsaw puzzle for a refund.

The bag of puzzle pieces inside the jigsaw puzzle must be unopened and ideally sent back in the same packaging. The prints need to be returned in a solid cardboard tube with tissue paper to protect the artwork.

Please send returns to:

Juliette Scott Photography
Howden Steading
Newcastle Road

I’ll process the refund as fast as possible. Please allow a few working days for your refund to be received.

Returning your order is at your own expense. Please send your package using a secure or traceable method and keep your proof of postage. Unfortunately, Juliette Scott Photography can’t be responsible for lost packages.

Please contact us by emailing if you have any further questions.