Returns

I very much hope that you will be delighted with your purchase.

However, if something isn’t quite right, you have 14 days to return your print/s or jigsaw puzzle for a refund.

The bag of puzzle pieces inside the jigsaw puzzle must be unopened and ideally sent back in the same packaging. The prints need to be returned in a solid cardboard tube with tissue paper to protect the artwork.

Please send returns to:

Juliette Scott Photography
Howden Steading
Newcastle Road
Corbridge
Northumberland
NE455LT

I’ll process the refund as fast as possible. Please allow a few working days for your refund to be received.

Returning your order is at your own expense. Please send your package using a secure or traceable method and keep your proof of postage. Unfortunately, Juliette Scott Photography can’t be responsible for lost packages.

Please contact us by emailing juliette@howdensteading.com if you have any further questions.